OTRS Help Desk

Customer Support Helpdesk Ticketing

OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help desk...

Открытое ПO Linux macOS Windows

SupportBee 56 альтернатив

  • Customer Support
  • Helpdesk

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings …

Платно
Онлайн Сервис

Freshdesk 50 альтернатив

  • Business Rating
  • Social Media Management
  • Customer Support
  • Software As A Service
  • Helpdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk …

Платно
Android
Android Tablet
Chrome OS
iPad
iPhone

HappyFox 51 альтернатива

  • Cloud Based Helpdesk
  • Bug Tracking
  • It Helpdesk
  • Saas Helpdesk
  • Ticketing

HappyFox is a customer support help desk ticketing system hosted on the cloud. It is a multi-channel ticketing system that manages customer queries via email, livechat, voice and social media …

Платно
Android
iPhone
macOS
Windows
Онлайн Сервис

TeamSupport.com 29 альтернатив

  • Customer Support
  • Helpdesk
  • Customer Service
  • Collaboration

Our online help desk is so much more than “just another ticketing system.” Most help desk systems are best suited for one-on-one communications with your customers and do not focus …

Платно
Онлайн Сервис

Zendesk 59 альтернатив

  • Customer Support
  • Software As A Service
  • Helpdesk
  • On Demand
  • Knowledgebase

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system...

Платно
Android
Blackberry
iPad
iPhone
Онлайн Сервис

SupportFu 52 альтернативы

  • Ticketing
  • Customer Support
  • Software As A Service
  • Customer Relationship Manager
  • Helpdesk

SupportFu is he easiest way to scale one-on-one customer service. Your customers will never see a ticket number & will never have to log into anything - to them, it's …

Платно
Онлайн Сервис

VivaDesk 31 альтернатива

  • Web Helpdesk
  • On Demand Help Desk
  • Web Help Desk
  • Online Help Desk
  • Itsm

Offers on-demand help desk software, including customer support, asset management and knowledge base. No install. No maintenance. VivaDesk is web-based help desk software with an intuitive support ticket...

Платно
Self Hosted
Онлайн Сервис

Web Help Desk 31 альтернатива

  • Web Help Desk
  • Helpdesk

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service...

Платно
Linux
macOS
Windows
Онлайн Сервис

Deskero 63 альтернативы

  • Customizable
  • Customer Care
  • Customer Support
  • Customer Feedback
  • Customize

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional …

Платно
Онлайн Сервис

VisionProject 70 альтернатив

  • Application Manager
  • Knowledge Management
  • Customer Feedback Management
  • Task Management
  • Customer Support

Web based software for project management, issue tracking, customer support (Help Desk / Service Desk) and more... It is a powerful platform especially suitable for application development or product...

Бесплатно для персонального использования
Онлайн Сервис

Desk.com 44 альтернативы

  • Customer Support
  • Helpdesk
  • Ticketing

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. …

Платно
Онлайн Сервис

osTicket 29 альтернатив

  • PHP
  • Customer Support
  • Helpdesk
  • Ticketing

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize...

Открытое ПO
Linux
Windows
Онлайн Сервис

Cerb 34 альтернативы

  • PHP
  • Lamp
  • Collaboration
  • Customer Relationship Manager
  • Helpdesk

Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed,...

Платно
Linux
macOS
Windows
Онлайн Сервис

IssueNet 29 альтернатив

  • Issue Management
  • Issue Tracking
  • Helpdesk
  • Bug Tracking

The IssueNet platform provides an extensible framework to handle your many issue management needs in one solution. As every department faces issues in a variety of shapes and forms, IssueNet …

Платно
Windows

Vision Helpdesk 26 альтернатив

  • Online Help Desk
  • Web Based Helpdesk
  • Vision Help Desk
  • Cheap Help Desk
  • Kayako Alternative

Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client …

Платно
Linux
macOS
Windows
Онлайн Сервис

HelpMaster 40 альтернатив

  • Ticketing
  • Knowledge Management
  • Email Management
  • Itil
  • Itsm

If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + …

Платно
Windows
Онлайн Сервис

Parature Customer Service Software 14 альтернатив

  • Portal
  • Software As A Service
  • Web Based
  • On Demand
  • Customer Service

Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket...

Платно
Linux
macOS
Windows

Support Incident Tracker 14 альтернатив

  • Issue Tracking
  • Helpdesk

Support Incident Tracker (or SiT!) is a Free Software/Open Source (GPL) web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help …

Открытое ПO
Linux
macOS
Windows

HelpdeskApp 20 альтернатив

  • Customer Support
  • Helpdesk
  • Customer Service

HelpdeskApp is an on-demand help desk solution, allowing any support team to provide world class customer support. Includes ticket handling, e-mail to ticket parsing, knowledge base, multiple portals managed...

Бесплатно
Онлайн Сервис

Verax Service Desk 9 альтернатив

  • Service Desk Ticketing
  • Network Sla Monitoring
  • Sla Monitoring
  • Incident Management
  • Sla Monitoring Tools

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance. Verax Service Desk helps to: *Control incident resolution workflow from assigning tasks to...

Условно-бесплатно
Linux
Windows

Django Helpdesk 4 альтернативы

  • Customer Support
  • Helpdesk
  • Ticketing

django-helpdesk - A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

Открытое ПO
Linux
macOS
Windows

Знаете другую альтернативу OTRS Help Desk?

Добавьте её в этот список

iKode Helpdesk 25 альтернатив

  • Customer Support
  • Helpdesk

iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can …

Платно
Linux
Windows

Helpspot 24 альтернативы

  • Helpdesk

HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

Платно
Linux
Windows
Онлайн Сервис

Request Tracker 12 альтернатив

  • Bug Tracking
  • Ticketing
  • Customer Support
  • Helpdesk
  • Customer Service

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. The RT platform …

Открытое ПO
Linux
Онлайн Сервис

SmarterTrack Help Desk 7 30 альтернатив

  • Live Chat
  • Helpdesk
  • Customer Service
  • Web Portal

SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and...

Условно-бесплатно
Windows

Что в этом списке?

Этот список содержит 27 альтернатив приложению OTRS Help Desk, для таких платформ как: Онлайн Сервис, Windows, Linux, macOS, Android, iPhone, iPad и многих других. Список альтернатив можно фильтровать по типу лицензии, платформе и тегам. Поддерживается сортировка по количеству пользователей которые уже используют альтернативу, или дате добавления приложения.

Последнее обновление списка: 10 августа 2018 г. 18:08

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