HelpMaster

Ticketing Knowledge Management Email Management Itil Itsm

If your business needs to log, track, manage, automate and escalate support issues, then please read on. HelpMaster combines CRM, helpdesk, service desk, email response management, web self service + so...

Платно Windows Онлайн Сервис

SupportBee 56 альтернатив

  • Customer Support
  • Helpdesk

The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. Listings …

Платно
Онлайн Сервис

UseResponse 31 альтернатива

  • Business Rating
  • Multi Language
  • German
  • Community Solution
  • Hosted Customer

UseResponse - это открытая платформа на вашем сервере, эффективный инструмент обратной связи, поддержки пользователей и база знаний. Бесплатная комплексная система предоставляет полный контроль без ежемесячных платежей и скрытых издержек.

Открытое ПO
Self Hosted
Онлайн Сервис

Get Satisfaction 36 альтернатив

  • Business Rating
  • Customer Relationship Manager
  • Feedback System
  • Customer Feedback

User or customer feedback system with voting facility about proposals done by users. Similar function as uservoice system. Conversations are at the heart of your business, and Get Satisfaction makes …

Платно
Онлайн Сервис

Freshdesk 50 альтернатив

  • Business Rating
  • Social Media Management
  • Customer Support
  • Software As A Service
  • Helpdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk …

Платно
Android
Android Tablet
Chrome OS
iPad
iPhone

Uservoice 33 альтернативы

  • Business Rating
  • Customer Feedback
  • Feedback System
  • Idea Management

Uservoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! Create Forum Free accounts & …

Условно-бесплатно
iPhone
Онлайн Сервис

HappyFox 51 альтернатива

  • Cloud Based Helpdesk
  • Bug Tracking
  • It Helpdesk
  • Saas Helpdesk
  • Ticketing

HappyFox is a customer support help desk ticketing system hosted on the cloud. It is a multi-channel ticketing system that manages customer queries via email, livechat, voice and social media …

Платно
Android
iPhone
macOS
Windows
Онлайн Сервис

TeamSupport.com 29 альтернатив

  • Customer Support
  • Helpdesk
  • Customer Service
  • Collaboration

Our online help desk is so much more than “just another ticketing system.” Most help desk systems are best suited for one-on-one communications with your customers and do not focus …

Платно
Онлайн Сервис

Zendesk 59 альтернатив

  • Customer Support
  • Software As A Service
  • Helpdesk
  • On Demand
  • Knowledgebase

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software with an elegant support ticket system...

Платно
Android
Blackberry
iPad
iPhone
Онлайн Сервис

SupportFu 52 альтернативы

  • Ticketing
  • Customer Support
  • Software As A Service
  • Customer Relationship Manager
  • Helpdesk

SupportFu is he easiest way to scale one-on-one customer service. Your customers will never see a ticket number & will never have to log into anything - to them, it's …

Платно
Онлайн Сервис

Web Help Desk 31 альтернатива

  • Web Help Desk
  • Helpdesk

The Web Help Desk is customizable cross-platform help desk software. It includes an iPhone Web app, email-to-ticket conversion, trouble ticket email notifications, support for billable hours, a self-service...

Платно
Linux
macOS
Windows
Онлайн Сервис

Deskero 63 альтернативы

  • Customizable
  • Customer Care
  • Customer Support
  • Customer Feedback
  • Customize

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way, through both the traditional …

Платно
Онлайн Сервис

VisionProject 70 альтернатив

  • Application Manager
  • Knowledge Management
  • Customer Feedback Management
  • Task Management
  • Customer Support

Web based software for project management, issue tracking, customer support (Help Desk / Service Desk) and more... It is a powerful platform especially suitable for application development or product...

Бесплатно для персонального использования
Онлайн Сервис

Sirportly 14 альтернатив

  • Customer Support
  • Knowledge Base
  • Customer Service

Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible...

Платно
Linux
Онлайн Сервис

OTRS Help Desk 27 альтернатив

  • Customer Support
  • Helpdesk
  • Ticketing

OTRS is the leading help desk software solution that makes the communication with your clients more transparent and easier. From incidents to service requests, with the web-based Open Source help …

Открытое ПO
Linux
macOS
Windows

Desk.com 44 альтернативы

  • Customer Support
  • Helpdesk
  • Ticketing

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. …

Платно
Онлайн Сервис

Jitbit Helpdesk 17 альтернатив

  • Helpdesk
  • Web Based Helpdesk

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments …

Платно
Windows
Онлайн Сервис

Cerb 34 альтернативы

  • PHP
  • Lamp
  • Collaboration
  • Customer Relationship Manager
  • Helpdesk

Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed,...

Платно
Linux
macOS
Windows
Онлайн Сервис

osTicket 29 альтернатив

  • PHP
  • Customer Support
  • Helpdesk
  • Ticketing

osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize...

Открытое ПO
Linux
Windows
Онлайн Сервис

Logicalware 7 альтернатив

  • Business Rating
  • Knowledge Base
  • Customer Support
  • Helpdesk
  • Customer Service

Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

Платно
Windows
Онлайн Сервис

GoToAssist 33 альтернативы

  • Remote Desktop Access
  • Live Support
  • Customer Support
  • Remote Support
  • Assistance

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support requests in less time Assist up to...

Платно
Windows
Онлайн Сервис

MSM ITSM Software 20 альтернатив

  • Itil
  • Itsm
  • Software As A Service
  • Helpdesk

MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a...

Платно
Windows

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Zoho Discussions 26 альтернатив

  • Forums
  • Discuss
  • Zoho
  • Discussion

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Условно-бесплатно
Онлайн Сервис

Parature Customer Service Software 14 альтернатив

  • Portal
  • Software As A Service
  • Web Based
  • On Demand
  • Customer Service

Customer Service Software by Parature. A smarter, more efficient way to serve, support, retain, engage with and maximize the value of every customer. Integrated customer portal, knowledgebase, and ticket...

Платно
Linux
macOS
Windows

OTRS ITSM 23 альтернативы

  • It Service Management
  • Itsm
  • Itil Software

OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident management, problem management, change...

Открытое ПO
Linux
Windows
Онлайн Сервис

IssueNet 29 альтернатив

  • Issue Management
  • Issue Tracking
  • Helpdesk
  • Bug Tracking

The IssueNet platform provides an extensible framework to handle your many issue management needs in one solution. As every department faces issues in a variety of shapes and forms, IssueNet …

Платно
Windows

Что в этом списке?

Этот список содержит 40 альтернатив приложению HelpMaster, для таких платформ как: Онлайн Сервис, Windows, Linux, macOS, iPhone, Android, iPad и многих других. Список альтернатив можно фильтровать по типу лицензии, платформе и тегам. Поддерживается сортировка по количеству пользователей которые уже используют альтернативу, или дате добавления приложения.

Последнее обновление списка: 15 декабря 2014 г. 0:31

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